NAIL HALL
If our FAQs page hasn't already answered your question, send us a message and we will respond as soon as possible. If your request relates to a specific order, please include your order number or email attached to your account.
Our Customer Service Team are available:
Monday – Friday 9am until 5pm EST.
By email: info@nailrica.com
Product Information
We offer an assortment of dipping nail products and kits for both salon professionals and nail enthusiasts. Visit our product pages to find out more!
All our products are made with passion in Florida, USA.
Nailrica Powders: Best when used within 24 months of purchase. Store in a cool and dry area. Keep out of direct sunlight for maximum lifespan.
Nailrica Liquids: Best when used within 12 months of purchase. Be sure to wipe neck of bottles clean after each use. Store in a cool and dry area, away from direct sunlight.
To ensure your nails remain flawlessly polished and chip-free, it all begins with meticulous preparation. The crucial step is to thoroughly cleanse your hands, nails, and cuticles to remove any dust and oil before the application process. For detailed guidance on prolonging the life of your manicure using Nailrica products, please explore our Tutorial page. Additionally, don't forget to follow the instructions provided in our booklet meticulously to achieve enduring, stunning nails!
Should you have any inquiries related to nail education or require further information, please don't hesitate to contact our dedicated education team at info@nailrica.com. One of our knowledgeable team members will be delighted to assist you!
We don't test on animals (just ourselves) and always made with ethical practices.
We sincerely apologize for any inconvenience! 😔 Our commitment to hygiene and safety means we maintain a strict no-return, no-refund, and no-exchange policy. If you have allergies or sensitivity concerns related to nail or cosmetic ingredients, kindly reach out to us at info@nailrica.com. We'll gladly provide you with a comprehensive list of ingredients for your review with your healthcare provider. To ensure your comfort and safety, we recommend purchasing items one at a time, allowing you to test for any potential reactions before considering multiple purchases. We hope this information proves useful!
DIP APPLICATION & REMOVAL
Summary of Steps:
- Shake up powder jar to fluff up powder
- Apply Base
- Dip into powder
- Apply Activator
- File nails and dust off excess dip powder
- Apply Activator and wait 1 minute
- Apply the first coat of Top coat with 2-3 quick brush strokes from base to tip.
- Apply the second layer of Top coat
Check out our Dip Powder Application tutorial!
Order & Shipping
Once your order is placed, your order will be processed and shipped within 1-2 business days (not including weekends or holidays). One of our carriers will handle it from there and you will receive a confirmation email with your tracking information. When you receive your tracking number via email, please allow 24 hours for the carrier to update your tracking status. Shipments usually take 3-5 business days to deliver once they are shipped. Please note this does not include weekends or holidays.
Nailrica is not be responsible for undelivered shipments due to incorrect address inputted at the time of order. Please be sure to check all information before submitting order.
We exclusively ship from our well-equipped warehouses located in Florida and Texas, USA. Your order is swiftly processed and dispatched within a maximum of two (2) days. Rest assured, our products are meticulously packaged with top-quality materials to safeguard them from any potential damage during transit. Your satisfaction and product safety are our top priorities.
Currently, we exclusively provide shipping services within the United States. We are fully aware of the global demand for our products and are consistently exploring opportunities to extend our shipping services to additional regions. Your interest and support are highly valued, and we are actively working towards meeting the needs of our international customers.
Hola! We understand that sometimes changes are necessary. Please keep in mind that our order processing system records the order information exactly as provided by the customer. If you need to make changes to your order, kindly inform us via email within one hour of placing your order.
To ensure a swift and accurate response, please send your request to info@nailrica.com with the following subject line: "Edit Order #[insert your order number here]." Unfortunately, we won't be able to modify your order details after the 1-hour window has passed. Your prompt communication is greatly appreciated!
Once your order hits the road, we'll shoot you an email with a tracking code. Just click on that code in the email, and you can keep tabs on your package. Easy peasy!